Permanently deleting your Ring footage is a simple process. To start, you should open the Ring app on your device, then navigate to the “My Devices” tab. From here, you should select the device whose footage you wish to delete.
From the device’s page, you should select the “Video History” tab. From this page, you should select the specific video or videos you wish to delete, then select the “Delete” button. Additionally, you can turn off the recording of future recordings from this page as well.
After selecting “Delete,” your footage will be permanently erased from the Ring servers. Additionally, you can also delete an entire day’s worth of recordings by selecting the three dots to the right of the date, then selecting the “Delete Day” option.
Doing this will delete all the recordings you captured that day in one quick action.
Additionally, in most cases, it is recommended that you also delete the footage from your Ring app if you no longer wish to store it on your device. To do this, simply select the video, then from the video page, select the “Delete Video” button at the bottom of the page.
This will remove the video from your device, preventing you from being able to access or upload it in the future.
Altogether, deleting your Ring footage permanently is a simple process. You simply navigate to the Video History tab of your chosen device, select the videos you wish to delete, then select the “Delete” button.
Additionally, depending on your preference, you can delete an entire day’s worth of footage in one go, or delete footage stored on the app. Doing so will ensure the footage is permanently deleted and can no longer be accessed by anyone.
How do I delete videos from my Ring camera?
To delete a video from a Ring camera, you must first open the Ring app on your mobile device. Once in the app, tap the camera icon that corresponds to the camera from which you wish to delete the video.
On the next screen, tap “Library” located at the bottom of the screen and this will open the list of videos recorded by that camera. Select the video you wish to delete, then tap the “…” icon located in the top right corner of the video screen.
A small menu will appear, select “Delete” and then confirm that you do wish to delete the selected video. Once you have confirmed the deletion, the video will no longer be stored within the Ring App.
Why can’t I delete my Ring videos?
When you record videos using the Ring app, you are required to store them on the cloud using the Ring’s proprietary cloud storage service. This means that Ring is the only app that can access the recordings and since the recordings are stored in its cloud, you can’t delete them from your own device.
In order to delete recordings, you must request that Ring permanently removes the recordings from their cloud. To do this, you must contact Ring customer service or log into your Ring account and look up their policy.
Does deleting a video on Ring delete it from all devices?
No, deleting a video on Ring does not delete it from all devices. The videos are stored in your Ring account and will also be stored on your device that they were originally recorded on. You can access your videos through the Ring app or by logging into your account on the Ring website.
You will need to delete the video from each device individually to remove it from the Ring account. Additionally, the video will still be stored in the cloud and can be accessed at any time.
Does Ring keep deleted videos?
No, Ring does not keep deleted videos. When you delete a video on your Ring app, it is gone for good. However, as an added measure of security, Ring encourages customers to consider downloading and saving important videos they may need in the future.
These videos can then be stored on an external hard drive, a USB drive, or any other backup store of choice. Additionally, Ring allows customers to share a video link with the Neighbors App and local law enforcement agencies, including police departments, should the need arise.
Can shared users see deleted Ring videos?
The answer to this depends on the settings of the user’s Ring account. Each account has different settings, so the answer will vary. Generally speaking, shared users may not be able to see deleted Ring videos if the account owner has that setting enabled.
It is an additional security measure to ensure that deleted videos are not seen or accessed by anyone other than the account owner. However, some accounts may allow shared users to view deleted videos with specific permission from the account owner.
Additionally, account owners may be able to access deleted videos themselves, dependent on their account settings. To see if shared users are allowed to see deleted Ring videos, the account owner should review the account settings.
How long do Ring shared videos last?
Ring Shared videos last for up to 60 days unless they are manually deleted. This means your Shared users can review up to two months’ worth of video history. After that, the oldest footage will be automatically deleted to make room for new footage.
You can also delete Shared videos manually if you’d like to save space and control the length of time the footage is kept.
What is the difference between Ring owner and shared user?
The key difference between a Ring owner and a shared user is the level of access to a Ring device. A Ring owner has full access to their Ring device and can control all associated settings and features, such as answering the doorbell or enabling motion alerts.
The Ring owner is also responsible for adding and managing shared users, as well as ensuring their privacy and security settings are up to date.
In contrast, a shared user only has access to specific Ring features and settings which have been granted by the Ring owner. These features may include the ability to receive real-time notifications when motion is detected, answer the doorbell, or view recorded videos.
Customers can also grant shared users administrative privilege, which gives them additional access to manage the device.
How do I remove my Ring from other devices?
In order to remove your Ring from other devices, you will need to uninstall the Ring application from your device or delete the account associated with the Ring device.
If you are using an iPhone or an iPad, you will need to delete the application from your device by long pressing on the Ring icon until an ‘X’ appears in the top left corner, then tapping the ‘X’ to remove the application.
If you are using an Android device, you will need to go to the priority settings window and select ‘Apps’, then tap on the Ring app and choose ‘Uninstall’ from the menu.
If you are using a computer, you will need to visit the Ring website and log into your account. Once logged in, go to your account settings, select the Ring device from the list of connected devices, and select ‘Remove’.
Finally, if you have connected your Ring to other devices such as Alexa, Google Home, or Apple HomeKit, you will need to remove the Ring device from those applications by accessing the device settings in the relevant application.
Once you have removed all connections, your Ring device will be removed from all connected devices.
Should you delete Ring history?
It depends on your personal preference and the context in which you use the Ring app. If you are concerned about your privacy and the security of your data, then it is a good idea to delete your Ring history.
This is because the history can include personal information such as your address, the names of visitors to your home, and even sensitive security footage. If this data were to become public, it could leave you vulnerable to identity theft or other threats.
However, if you use Ring primarily to keep track of your kids coming home from school or keeping tabs on your home while you’re away, then keeping the Ring history may be beneficial as it can help you keep track of who comes and goes.
In the end, it’s up to you to decide if you should delete your Ring history.
What happens if I delete my Ring app?
If you delete your Ring app, you will no longer be able to access your Ring devices remotely or receive mobile notifications. You will still be able to control your Ring devices from the web dashboard, which is accessible from any internet connected device, but that may not be as convenient as being able to manage them from your phone.
Additionally, any automation settings, such as motion detection and arming and disarming, will also be inaccessible. You’ll also no longer be able to manage your Ring devices from the Alexa app, if you had that set up.
Furthermore, Ring Protect Plus members will no longer be able to review and save new video recordings in the cloud if the app is deleted. Ring Protect Plus members will still be able to view 30 days of video event video clips through their web dashboard, but after that period, those clips will no longer be available unless you reinstall the app.
In short, deleting your Ring app will prevent you from taking advantage of the convenience and features that it offers. You’ll still be able to operate your Ring devices but your experience may become more limited or inconvenient.
Can you get old Ring footage?
Yes, you can get footage from your Ring device if it has previously been recorded. You can access your Ring footage by launching the Ring app and tapping the device you want to check. Your Ring footage is stored in the cloud and can be accessed from any internet connected device once you log into your Ring account.
You can also download your footage directly to your computer or mobile device using the app. Additionally, Ring Protect Plus subscribers can view, share, save, and download a full year of their video recordings.
Does Ring store your data?
No, Ring does not store your data. However, Ring does use Amazon’s cloud storage services to store your recorded videos and photos. All your data is stored on Amazon’s secured servers, which are fully encrypted.
Ring also uses advanced secure protocols and encryption technologies to ensure that your data is safe and secure. Additionally, you can delete videos and photos from the Ring app at any time.
Does Ring have video history?
Yes, Ring does have video history. With their cloud-based recording service, you can easily access, review and share recent motion-activated events. You can also save, review and share clips of any motion-activated events to their cloud storage.
This cloud storage allows you to access, review, and share your Ring video history from any internet-enabled device, including mobile phones and tablets. This service runs on an automated system that scans through your video footage for motion and stores the event-based video clips for you to review for up to 30 days.
This feature also arrives with your Ring Protect plan and is also available with a yearly subscription.
Can you go back and look at Ring camera footage?
Yes, you can go back and look at your Ring camera footage. With Ring, you have access to a library of recorded and stored video footage that enables you to go back and review components of the security footage of your home.
The cloud-based technology securely stores the past motion-triggered recordings, allowing you to view them for up to 60 days of free storage. Additionally, for a nominal subscription fee, you can extend the storage period for up to 180 days of footage you can keep.
Accessing your recorded video is simple and can be done from anywhere in the world on any device with just one click. Through the Ring app and website, you can easily access live and recorded footage, giving you the peace of mind that your home is always secure.
